Frequently Asked Questions
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About Wander Mats
How is Wander Mats different from other playmats?
At Wander Mats, we’re part of every step — from the first sketch to the final stitch. Each playmat is thoughtfully designed and carefully made to bring a little more ease, beauty, and joy into your everyday life.
Our playmats are free from toxins and plasticisers, making them 100% safe for your little ones to play, crawl, and rest on. Soft underfoot, gentle on skin, and easy to clean — they're made for real family life.
Every design is reversible, offering two beautiful looks in one. Minimalist, calming, and crafted to blend seamlessly into your space — so your home still feels like yours, even with little feet wandering around.
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Our Playpen
Can the playpen fit all Wander Mats?
Yes — our playpen is thoughtfully designed to fit around both our Regular-sized and Mjuka Wander Mats. It creates a snug, secure space that keeps your little one safely contained while still giving them room to explore.
Crafted from solid pine wood and coated with a layer of food-grade oil, it’s smooth to the touch, durable, and safe for everyday play.
Quick to assemble, easy to clean, and made to grow with your family.
Can the playpen fit all playmats?
Yes — our playpen is thoughtfully designed to fit around both our Regular-sized and Mjuka Wander Mats. It creates a snug, secure space that keeps your little one safely contained while still giving them room to explore.
Crafted from solid pine wood and coated with a layer of food-grade oil, it’s smooth to the touch, durable, and safe for everyday play.
Quick to assemble, easy to clean, and made to grow with your family.
Is the playpen safe for babies and toddlers?
Yes, safety is at the heart of everything we design.
Our playpen is made from solid pine wood and finished with food-grade oil — free from harmful chemicals and gentle on little hands.
The smooth edges and secure snap-on connectors ensure a sturdy setup, so your little one can play freely and safely.
For more care tips, visit our Care Guide page.
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Material & Safety
What is your playmats made of?
Our playmats are made from high-quality TPU foam — soft, thick, and durable for everyday play. They’re waterproof, bacteria-resistant, and easy to clean, giving you peace of mind through every tumble and snack break.
Eco-friendly and biodegradable, they're gentle on both your little one and the planet.
Where are your mats made and they certified baby safe?
Yes, absolutely. Our playmats are proudly made in China and thoroughly tested to meet international safety standards — EN71 (EU) and ASTM F963 (US).
Certified safe and free from harmful substances, they’re designed with your baby’s wellbeing at heart.
Is the playpen safe for babies and toddlers?
Yes, safety is at the heart of everything we design. Our playpen is made from solid pine wood and finished with food-grade oil — free from harmful chemicals and gentle on little hands.
The smooth edges and secure snap-on connectors ensure a sturdy setup, so your little one can play freely and safely.
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Product Care
Will my pet's claw damage the mat?
Unfortunately, yes — our playmats aren’t made for furry paws. Pet claws, especially untrimmed ones, may puncture the surface. As much as we love furbabies, these mats are best kept for little feet.
Why is there a slight curl to the playmat when unrolled?
Just like any rolled-up material, the playmat needs a little time to settle.
Lay it flat and let it rest — it should naturally flatten within 2–3 days.
In a rush? Try gently rolling it in the opposite direction to speed things up.
What is the best way to clean the playmat?
For everyday messes, a soft cloth and gentle cleaning solution will do the trick.
Our playmats are waterproof, so for bigger spills or sticky situations, feel free to wipe them down more thoroughly — just avoid harsh chemicals or rough scrubbing.
How can I make my playmat last longer?
Our playmats are made to last — and with a little extra love, they’ll stay soft, beautiful, and safe for years to come. Here are a few simple tips to help extend the life of your playmat:
- Keep away from direct heat and sunlight
- Avoid high-pressure vacuuming or steam cleaning
- Keep pets with sharp claws off the mat
- Don’t place heavy furniture on top
- Steer clear of stains from pens, markers, paint, or strong inks
How do I clean and care for the playpen?
- A quick wipe-down with a damp cloth is all you need to keep it clean.
- Avoid harsh chemicals or soaking, as the natural wood finish is best preserved with gentle care.
- Regularly check that connectors are secure, especially after moving or adjusting the panels.
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Delivery and Exchange
How much is shipping within Singapore?
We charge a flat rate of $15 for deliveries within Singapore. Should you wish to opt for a self pick-up, please kindly indicate it at check out.How long does delivery take?
Once your order has been placed, it will be processed and delivered within 7 business days.
I need the mats ASAP, can my order be expedited?
If you need your order expedited, please WhatsApp +65 8891 8818 before placing the order. A fee will be incurred.
More on Delivery and Exchange -
Other Usage
I hear that Wander Mats are suitable for exercise/yoga as well?
Absolutely! Many parents have shared that they use our playmats for their own workouts too.
The thick, supportive foam offers a stable surface that’s perfect for stretching, yoga, or a quick home workout — no need to roll out a separate mat.
Let Us Know
If we haven't addressed your questions or comments in the above section, let us know and we’ll get back to you within 24 hours.
For any further queries, please drop us an email at hello@wandermats.com